TNE impact case study: Breaking the norms of hospitality education for our common future, the case of Metropolitan college of Greece

Metropolitan College
Collaboration type:
Franchise, Validation
SDG Goals:
(4) Quality Education, (5) Gender Equality, (6) Clean Water and Sanitation, (8) Decent Work and Economic Growth, (11) Sustainable Cities and Communities, (12) Responsible Consumption and Production
Greece, United Kingdom, Switzerland
Theodore Benetatos - Dean of Faculty Hospitality and Tourism Metropolitan College, George Daskalakis - Vice Principal Global Engagement Metropolitan College

Background and overview of the case study

The Faculty of Hospitality and Tourism Management is one of many well established faculties of Metropolitan College and in 2021 was the winner of the “Best Hotel Education Provider” in Greece for the 6th consecutive year. Our offerings include the BA (Hons) in International Hospitality and Tourism Management, in partnership with Queen Margaret University (QMU), Scotland and the MSc International Hospitality, Events and Tourism Management in partnership with Oxford Brookes University (OBU), U.K.. Finally, our vocational programmes are offered through our partnership with EHL, Switzerland. Our BA programme is a 4-year university progamme with a work placement component; a combination that ensures top tier education, boosting student employability while molding integrity of character. In recognition of the paramount importance of sustainability, Metropolitan College is an Affiliate Member of the United Nations World Tourism Organisation and a member of the Sustainable Development Solutions Network (SDSN) as well as a member of the Greek Confederation of Tourism, SETE. These memberships ensure the enrichment of curriculum and student experience while these collaborative elements have found their way into teaching content, educational activities, corporate culture and projects aiming to improve our positive impact on the Greek and international social setting.   

Impact and value

Our corporate profile is one that holds sustainability dearly within our DNA. It is difficult to distinguish corporate from faculty specific action but here is a summation of the impact that we had in the tourism sector. 

SDG4 – Quality of Education. The programme has been ranking 1st place in Greece for the last 6 years. This comes at a time that our society has been challenged by the economic crisis followed by the pandemic and, despite the hardships, the faculty has grown stronger. 

SDG5, SDG8 Gender Equality and Decent Work and Economic Growth. In collaboration with US embassy in Athens and the NGO Mexoxo we are currently materialising a project to train and empower 300 women entrepreneurs in the tourism industry to pursue their dreams. To do so, we have mobilised a group of 40 volunteers acting as trainers and mentors (mature students, staff and alumni).  The project is called Small places big dreams and has shown great success in support of the local community. 

A core element of the MSc Programme is the mentoring and leadership component aimed to train and curate future leaders and entrepreneurs.


SDG11 Sustainable cities and communities. We have become members of the SDSN, Sustainable Development Solutions Network and our curriculum in tourism development and planning includes design elements on sustainable development and environmental protection on built and natural environment. Balancing our triple bottom line concept we have been reaching out to communities to disseminate information and motivate stakeholders of tourism towards a more sustainable future. Such examples include, 

  • Training local community in the island of Skiathos  
  • Creating platforms of idea exchange such as the established Hotel Open Forum events where students, academics, professionals and local stakeholders engage in mutual exchange of ideas on various topics including sustainability 
  • Our corporate and local CSR activities including student lead charity, and our corporate led priorities on issues such as recycling,  donating blood, support for people with disabilities and special needs and more  

SDG6, SDG12 Clean Water and Sanitation, Responsible consumption. This is the cornerstone of our Swiss Programmes on Hygiene and Safety for professionals.    

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